Blueloop Control-F1 Demonstrations The following demonstrations are provided in Macromedia Flash format. To use either demonstration you will need to be using Microsoft Internet Explorer or Netscape 6. You will also need the latest Flash Plug-in installed on your system. 1. To get the Flash plug-in, click on image below. 2. On the next page click on the yellow "AUTOINSTALL NOW" button. 3. After that a new page will load up, when the Macromedia animation starts playing you will know that the Flash plug-in has been successfully installed.

Short Demo This short demonstration will provide you with an overview of a typical Control-F1 session. You will be shown the customer support request and the agent response. Only the basic session components are covered. New CF1-Live Demonstrations Contact us for our latest CF1-Live v4 Demo.

Technical Demo This technical demonstration will guide you through the process of using Control-F1. The demonstration will provide two perspectives - that of an agent providing support and that of a customer requesting and receiving support. Virtually all the components of Control-F1 are covered including client and agent features, administration and integrations.